Frequently asked questions
Everything important about Castashoot. Did not find what you were looking for? Email us at support@castashoot.com.
General
What is Castashoot?
Castashoot is the marketplace where brands and creative talent come together. Brands post shoots, castings and jobs, and talent apply with their portfolio. The whole team in one place: models, photographers, make-up artists, stylists, videographers and creative directors.
How much does Castashoot cost?
You can start for free. There are four plans: Free, Basic ($9.90/month), Pro ($19/month) and Business ($49/month). With an annual subscription you save 17%. You can try any paid plan free for 14 days.
Do I need the app?
No. Castashoot runs in the browser at castashoot.com and can be installed on your phone like an app via “Add to Home Screen”. A native app is in the works.
What language is Castashoot in?
German and English. You can switch the language at any time using the toggle at the top.
For talent
How do I find jobs and castings?
Create your profile with a portfolio, browse the listings and apply with a single click. The more complete your profile, the more often you get booked.
What is a sedcard and how do I get one?
A sedcard is your print-ready creative card with a photo, measurements and portfolio. In your profile you will find the “Sedcard” button, which lets you save it as a PDF and send it to clients.
How many images and videos can I upload?
Depending on the plan: Free 4 images and 1 video, Basic 8 and 2, Pro 15 and 8, Business 50 and 20.
For brands
How do I post a shoot?
Create a listing (shoot, casting or job), describe who you are looking for, and publish it. You manage incoming applications in a clear pipeline, where you can shortlist, accept or decline them.
How many listings can I run at the same time?
Free up to 3, Basic up to 8, Pro up to 25, Business unlimited.
What does a boost do?
A boost gives your listing more visibility. Pro includes 2 boosts per month, Business 5.
Verification & safety
What does the verification badge mean?
The badge shows that a profile has been checked and builds trust. Anyone can apply for it; it becomes active from the Basic plan onwards.
Is Castashoot only for adults?
Yes. Use is reserved for persons aged 18 and over. Explicit content is not allowed, and there is moderation, a reporting function and blocking.
What happens to my data?
Your data is processed in compliance with the GDPR (servers in the EU). You can export your data or delete your account at any time in the settings. Details can be found in the privacy policy.
Payments & subscription
How does the 14-day trial period work?
You add a card and use the chosen plan free for 14 days. If you cancel before it ends, you pay nothing. Otherwise the subscription continues as a paid plan afterwards.
How do I cancel?
In the settings under “Manage subscription”. After cancelling, you keep your plan until the end of the current period, after which it returns to Free.
Can I change my plan?
Yes. An upgrade takes effect immediately (charged on a pro-rata basis); a downgrade takes effect in the next period, so you keep your higher plan until then.
Which payment methods are available?
Payment is processed securely via Stripe (credit and debit cards). You manage invoices and your payment method in the Stripe customer portal.